Support

How can we help?

Answers to the questions we hear most, and how to reach a person when they don’t help.

How long does the battery last?
About 6 hours of display use on the X1 and 8 on the X1 Pro. The case holds two more full charges.
Can I use my own prescription?
Yes. Every frame takes prescription lenses from −8.00 to +4.00. Add your prescription at checkout, or take the frame to any optician.
What does the warranty cover?
Two years against defects, from the day it’s delivered. This is on top of your rights under the Australian Consumer Law, which a warranty can’t take away.

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